Privacy Policy

This Privacy Policy explains how ZAYNEXA GAME (“we”, “our”, “us”) collects, uses, and protects information when you use our mobile games and our website.

1. Who We Are

ZAYNEXA GAME is an independent mobile game studio. Our products include mobile games distributed on platforms such as Google Play and a website that presents our studio and games.

2. Scope

This policy applies to:

• Our mobile games and related services (“Apps”)
• Our website and pages that link to this policy (“Site”)

3. Information We Collect

We collect only what is necessary to operate and improve our Apps and Site. Depending on the product and your device settings, we may collect:

• Device information (device model, OS version, language, region/country, screen resolution)
• App information (app version, install source, session duration, basic usage events)
• Gameplay/Progress data (level progress, scores, unlocked items, settings) — usually stored locally on your device
• Crash & diagnostics (crash logs, performance metrics) to fix bugs and improve stability
• Advertising data (if ads are enabled): ad impressions, clicks, and measurement signals
• Purchase information (if you buy something): purchase tokens/receipts and entitlement status via the store

4. How We Use Information

We use information for legitimate purposes such as:

• Operating the Apps (saving progress, applying settings, enabling features)
• Improving gameplay (balancing, UX improvements, feature performance)
• Fixing bugs (crash investigation, diagnostics, performance optimization)
• Analytics (understanding which features are used and how to improve retention)
• Advertising (showing ads, measuring performance) if ads are enabled
• Purchases (verifying entitlements and delivering premium features) if IAPs exist

5. Third-Party Services

Our Apps may integrate third-party services that process data under their own privacy policies. Common examples include:

• Google Play Services (distribution, integrity checks, licensing, billing)
• Google Play Billing (in-app purchases, subscriptions)
• Google AdMob (advertising, ad measurement) — if ads are enabled
• Analytics / Crash reporting (e.g., Google/Firebase or similar) — if enabled in the build

These providers may collect identifiers such as Advertising ID (where applicable), device data, and event metrics to deliver their services. You can review their policies and manage privacy controls via your Google account and device settings.

6. Advertising (AdMob) Details

If our games display ads, we may use Google AdMob. AdMob may use device identifiers and cookies (or similar technologies) to:

• Serve ads (including non-personalized ads)
• Measure ad performance (impressions, clicks)
• Prevent fraud and abuse

You can typically control personalized advertising from your device settings (Google settings) and/or in your Google account. In some regions, consent prompts may be shown depending on legal requirements and ad settings.

7. In-App Purchases & Subscriptions

Purchases are processed by the app store (e.g., Google Play). We do not store your payment card details. We may receive:

• Purchase confirmation / entitlement status (to unlock premium content)
• Purchase tokens/receipts (for verification and fraud prevention)

8. Data Retention

We keep information only as long as necessary:

• Local progress: stored on your device (unless you delete the app/data)
• Diagnostics/analytics: retained for a reasonable period to analyze trends and fix issues
• Purchase entitlements: retained as needed to restore premium access

9. Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure.

10. Children’s Privacy

Our Apps are not intentionally directed to children under 13, and we do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us and we will take appropriate steps.

11. Your Rights & Choices

Depending on your region, you may have rights to access, delete, or restrict processing of your data. Practical controls include:

• Adjusting device privacy settings (e.g., ads personalization)
• Resetting or limiting Advertising ID (where available)
• Uninstalling the app to remove locally stored progress
• Contacting us for support or privacy requests

12. International Transfers

Third-party service providers may process data on servers located in different countries. When applicable, transfers are handled using appropriate safeguards required by law.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our products, services, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

14. Contact

If you have questions or privacy requests, contact us:

• Email: zaynexagame@gmail.com